Privacy Policy
1. Introduction
Excel Cargo Solution (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dispatch and logistics services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and mailing address
- Business Information: Fleet details, driver information, and shipping requirements
- Usage Data: Information about how you interact with our services
- Location Data: GPS and tracking information for dispatch services
- Communication Data: Records of your communications with us
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our dispatch and logistics services
- Processing transactions and sending related information
- Communicating with you about updates, offers, and support
- Improving our services and developing new features
- Ensuring compliance with legal obligations
- Protecting against fraudulent or illegal activity
4. Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who assist in our operations
- Business Partners: Carriers and logistics partners essential to our services
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your information
- Request data portability
- Withdraw consent where processing is based on consent
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our services after changes indicates acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@excelcargosolutions.com
Phone: +1 (437) 994‑5766
Address: Canada